Charter Rules and Regulations
Full payment with a major credit card (Mastercard, Visa, American Express or Discover) is required at the time of booking to confirm your reservation. Renters must be a responsible adult twenty-one (21) year old or older.
For Private Charters – Our cancellation policy requires 14 days advance notice to avoid being charged. Cancellations received less than 14 days prior to departure are subject to forfeiture of total payment.
For Ticketed Cruises – Ticketed Cruise cancellations require 48 hours advance notice to avoid being charged the full reservation amount.
If you reschedule your charter in the same calendar year, we will apply your deposit to the new reservation, less any applicable charges. Any rescheduling will be subject to availability. We regret that we cannot make exceptions for personal emergencies as a cause for cancellation. If you are using our catering company, Dreamland Catering, please see their cancellation policy in the contract they sent you when you booked.
There are no refunds for late departures or early returns. Once the vessel departs from the dock, no adjustments will be made to rental rates as a result of adverse or inclement weather or lake conditions.
Inventories are checked prior to departure and again at end of charter. Any items unaccounted for will be charged against your credit card deposit. All cooking gear is part of the boat’s inventory. A cleaning fee of $250 will be assessed if the vessel is not returned in reasonable condition.
All of our vessels are equipped with most of the necessities people require. We recommend bringing whatever you may need in the way of consumable kitchen supplies such as paper towels, paper plates, cups, large garbage bags etc. We stock the boat with special marine toilet paper and Kleenex. Otherwise, bring whatever personal items including suntan lotions, insect repellents, beach towels, fishing equipment, binoculars, videos for the kids, floats, portable radios, etc., you may need to make your stay enjoyable.
The boat has electric power just like your home; feel free to bring anything you would normally plug into an electrical outlet. Be sure to bring your cell phone charger.
Departure times are set in advance and must be adhered to unless special arrangements have been made at least two (2) weeks prior to rental date.
NO PETS are allowed on any Fastrac vessel or docks.
NO FIREWORKS are allowed on any Fastrac vessel or docks.
NO FIREARMS are allowed on any Fastrac vessel or docks.
NO ILLEGAL DRUGS are to be carried or used aboard the vessel at any time.
NO SMOKING is allowed on any Fastrac vessel or docks.
Maximum occupancy for parties depends on the vessel. If any of our vessels are on the lake with more than the approved number of persons, we reserve the right to board the vessel and return it to the Marina at our sole discretion. Remainder of rental time will be forfeited and damages, cleaning fees, etc. will be charged against deposit.
OTHER RULES, REGULATIONS, AND INFORMATION
Due to insurance restrictions, our vessels require an approved captain to pilot the boat. In order to ensure that a captain is available when you need him, please try to reserve the vessel at least two (2) weeks prior to your desired cruise date.
It is the sole discretion of the Captain to cancel a trip at anytime due to weather, imminent danger, misconduct, breach of agreement, or for any other reason the Captain sees fit. No refunds will be issued, however, if the Captain cancels due to weather, you may reschedule your cruise within one calendar year from the original departure date.
We provide United States Coast Guard approved life jackets for all adult passengers. Children under 13 should wear life jackets at all times during the charter.
Your safety is our first concern. Please use common sense and be safe on the water. Most importantly… Have Fun!!!